Terms & Conditions

Court-Radar Player Terms & Conditions

Last updated: September 2026

Who these Terms are between

These Terms & Conditions (“Terms”) are a legal agreement between Liga Dutch Caribbean B.V., a company incorporated under the laws of Curaçao, operating the Court-Radar platform (“Court-Radar”, “we”, “us”), and the individual who creates a player account on the Court-Radar platform (“Player”, “you”), regardless of the country in which the Player is located.

How you accept these Terms

By creating a Player Account, making a Booking, or making a payment through Court-Radar, you confirm that you have read, understood, and agree to these Terms. Acceptance happens electronically (e.g. via an “I agree” confirmation at sign-up) and is recorded together with the date and the version of these Terms accepted.

If you are under 18 years old, or under the age of majority where you live if that is older than 18, a parent or legal guardian must create the Player Account and accept these Terms on your behalf, and takes responsibility for your use of the Platform.

1. Definitions

“Booking” means a court reservation made by a Player through the Platform, submitted as either a Court-Radar Booking or a Connected Booking depending on whether the relevant Club has migrated to direct payment through the Platform.
“Club” means a facility or business that lists courts for booking on the Platform.
“Club Booking System” means the reservation system operated by a Club itself, independent of the Platform, used to process Connected Bookings.
“Club Credentials” means a Player's login credentials for a Club Booking System, provided to Court-Radar solely to enable Connected Bookings.
“Connected Booking” means a Booking submitted by Court-Radar on a Player's behalf into a Club Booking System via API, using the Player's Club Credentials, at a Club that has not yet migrated to direct payment through the Platform.
“Court-Radar Booking” means a Booking made and paid for directly through the Platform, at a Club that has migrated to Court-Radar's payment processing.
“Payment Method” means any way of paying for a Court-Radar Booking supported in the Player's country (e.g. bank transfer, card, iDEAL, or paying the Club directly), as shown at checkout.
“Payment Processor” means the third-party payment service provider(s) Court-Radar uses to process payments, which may differ by country (for example, Sentoo and PagaDirect in Curaçao).
“Player Account” means the account a Player creates to browse, book, and pay for courts through the Platform.
“Platform” means the Court-Radar website, mobile application, and related booking and payment infrastructure.
“Split Payment” means a Payment Method under which the total price due for a Court-Radar Booking is divided between multiple Players, each of whom pays their individual share online at the time of booking.
“Voucher” means a credit issued to a Player who paid online for all or part of a Court-Radar Booking, following a timely cancellation of that Booking in accordance with Section 6, valid for 12 months from the date of issue and redeemable against a future Booking.

2. The Service

Court-Radar operates an online platform through which Players can view court availability at participating Clubs, book courts, and pay for Bookings online. Court-Radar does not itself operate any sports facility; it connects Players with independent Clubs.

Court-Radar may add, change, or discontinue features of the Platform from time to time. We will give reasonable notice of changes that materially reduce a Player's ability to use the Platform.

Court-Radar is in the process of transitioning Clubs from a connected integration with each Club's own booking system to direct booking and payment through the Platform. During this transition, some Clubs support Court-Radar Bookings (book and pay directly through the Platform, as described in Sections 5 and 6), while other Clubs support Connected Bookings only (Court-Radar submits your booking into the Club Booking System on your behalf; online payment through the Platform is not yet available for these Clubs, as described in Section 4). The Platform will indicate which type applies for a given Club before you book.

3. Your Account

3.1 Eligibility and accuracy

You must provide accurate and current information when creating your Player Account, including your name, contact details, and payment details, and keep this information up to date.
Each Player may hold one Player Account. You are responsible for keeping your login credentials confidential and for all activity that takes place under your account.

3.2 Suspension

Court-Radar may suspend or close a Player Account for suspected fraud, abuse, repeated no-shows, or breach of these Terms, in accordance with Section 11.

4. Connected Bookings

This Section 4 applies to Bookings made at a Club that has not yet migrated to direct payment through the Platform (a Connected Booking). If your Club supports direct booking and payment through the Platform, see Section 5 (Booking & Payment) and Section 6 (Cancellations and Vouchers) instead.

4.1 Making a Connected Booking

For a Connected Booking, Court-Radar submits your booking request on your behalf into the Club Booking System, using your Club Credentials. By requesting a Connected Booking you confirm that you hold a valid account with the relevant Club and are entitled to make that booking.

Court-Radar is not responsible for:

A Connected Booking that fails to go through for any reason, including technical errors, outages in the Club Booking System, or unavailability of the court at the time of submission.
A Connected Booking that is processed incorrectly (wrong time, court, or date) due to errors in the Club Booking System or the data it holds.
A Connected Booking that appears confirmed in the Platform but is not recorded by the Club.

Always verify a Connected Booking directly with the Club. Confirmation shown in the Platform is not a guarantee of a confirmed reservation with the Club.

4.2 Cancelling a Connected Booking

Court-Radar can attempt to cancel a Connected Booking on your behalf through the Club Booking System. Court-Radar is not responsible for a cancellation that fails to process, is processed late, or results in a cancellation fee charged by the Club. Section 6 (Cancellations and Vouchers), including the Voucher policy, does not apply to Connected Bookings; any refund, credit, or fee for a Connected Booking is determined by the Club's own policy. If a cancellation is time-sensitive or financially significant, contact the Club directly to confirm it has been processed.

4.3 Availability data for Connected Clubs

Court availability shown for a Club that has not yet migrated to direct payment is fetched from the Club Booking System and cached periodically; it may not reflect real-time availability at the moment you view it. Court-Radar does not guarantee that a court shown as available will remain available at the time of booking.

4.4 Club Credentials

To enable Connected Bookings, Court-Radar stores your Club Credentials in encrypted form. You are responsible for ensuring that providing your Club Credentials to Court-Radar complies with the terms of service of the relevant Club. Court-Radar will not share your Club Credentials with third parties and will use them solely to perform booking and cancellation actions you initiate.

5. Booking & Payment

This Section applies to Court-Radar Bookings — that is, Bookings at a Club that has migrated to direct payment through the Platform. For Bookings at a Club that has not yet migrated (Connected Bookings), see Section 4 instead.

5.1 Making a Booking

You can reserve an available court time slot shown by a participating Club through the Platform. A Booking is confirmed once payment has been successfully processed, or, where you have chosen to pay the Club directly, once the reservation is confirmed through the Platform.

Where you pay online, the Player making the Booking chooses whether the total price is charged in full to them, or divided as a Split Payment and charged individually to each participating Player, in each case at the time of booking.

5.2 Price

The price shown at checkout is the total amount due for the Booking, inclusive of any applicable payment processing fee, in the currency shown. Prices may be updated by Court-Radar or the Club from time to time; changes do not affect a Booking that has already been confirmed.

5.3 Payment processing

Payments are processed through a Payment Processor for your country. The applicable terms of that Payment Processor and Payment Method (for example, your card issuer's terms) also apply to your payment.

5.4 Booking window

Bookings are subject to the standard booking window and any other booking rules shown on the Platform at the time of booking (for example, a same-day/next-day standard window). Different booking windows or other benefits may apply to Players who opt into an Additional Feature described in Section 7.

6. Cancellations and Vouchers

This Section applies to Court-Radar Bookings only. For the cancellation process at a Club that has not yet migrated to direct payment (Connected Bookings), see Section 4.2 instead.

6.1 Standard cancellation policy

You may cancel a confirmed Booking free of charge at least 24 hours before its scheduled play time.

Online payments: if you cancel at least 24 hours before the scheduled play time, you will receive a Voucher for the amount you paid for that Booking, valid for 12 months and redeemable against a future Booking at the club from which you received the voucher.
Pay at the club: no cancellation fee applies if you cancel at least 24 hours before the scheduled play time.

6.2 Late cancellation or no-show

If you cancel less than 24 hours before the scheduled play time, or do not show up for a Booking:

For a Booking paid online, the amount you paid is non-refundable and no Voucher is issued.
For a Booking where you chose to pay the Club directly, the Club may request payment for the court.

6.3 Voucher terms

Vouchers are personal to your Player Account, are not transferable, and have no cash value; they cannot be exchanged for a cash refund. A Voucher is valid for 12 months from the date it is issued and will automatically expire, and no longer be redeemable, if not used within that period; the applicable expiry date will also be shown in your Player Account at the time of issue. Court-Radar retains the value of any Voucher that expires unredeemed.

6.4 Club-cancelled Bookings

If a Club cancels a confirmed Booking, you are entitled to a full refund to your original payment method, or a Voucher, at your choice where Court-Radar offers that choice.

6.5 Circumstances beyond control

If a court becomes unplayable due to weather or other circumstances beyond the Club's or Court-Radar's reasonable control, the Club or Court-Radar may offer a refund or Voucher at its discretion.

7. Future Features and Subscriptions

Court-Radar may in the future offer optional subscription plans or other paid or free feature tiers (“Additional Features”) that provide Players with benefits beyond standard Platform access — for example, different booking windows or cancellation cutoffs. Additional Features are optional. If you do not opt into an Additional Feature, you continue to use the Platform under the standard terms set out in these Terms.

Where you opt into an Additional Feature, supplementary terms specific to that feature will be presented to you at the time of opt-in. Once accepted, those supplementary terms apply in addition to these Terms; in case of direct conflict on a matter the supplementary terms are designed to address, the supplementary terms will govern for that matter only. Court-Radar will clearly describe the price, benefits, and any different cancellation terms of an Additional Feature before you opt in.

8. Player Conduct

8.1 At the Club

You must comply with the rules, opening hours, and reasonable instructions of the Club at which you have a Booking. The Club's on-site policies apply in addition to these Terms.

8.2 Prohibited use

You will not use the Platform for any fraudulent, abusive, or unlawful purpose, including providing false booking or payment information, attempting to circumvent Platform fees, or making a Booking without intent to pay or attend.

8.3 Guests

If you bring guests to a Booking, you are responsible for ensuring they comply with the Club's rules and, where applicable, these Terms.

9. Player-Created Matches & Messaging

If the Platform allows you to post your own availability to play, create or join player-created matches, or message other Players, this Section 9 applies in addition to the rest of these Terms.

Court-Radar is not responsible for the content of messages exchanged between Players, arrangements made between Players (including player-created matches), or any dispute that arises from Player interactions. Use good judgment when arranging to play with other users you meet through the Platform.

You can remove your own availability posts or player-created matches at any time from within the Platform.

10. Court-Radar's Commitments

Court-Radar will provide you with access to the Platform to browse, book, and pay for available courts at participating Clubs.
Court-Radar will process your payments securely through its Payment Processor(s) for your country.
Court-Radar will issue Vouchers in accordance with the cancellation policy in Section 6.
Court-Radar will store any Club Credentials you provide securely and use them only to perform the Connected Bookings and cancellations you request, as described in Section 4.4.
Court-Radar will make reasonable efforts to keep the Platform available and functioning, and will notify you in advance of planned maintenance that may affect availability where practicable.
Court-Radar will provide reasonable support for Platform-related issues.
Court-Radar will handle your data in accordance with Section 13 (Data Protection).

11. Term and Termination

11.1 Term

These Terms take effect when you accept them and continue for as long as you maintain a Player Account.

11.2 Termination by you

You may close your Player Account at any time through the Platform or by contacting support. Closing your account does not affect your obligations for Bookings already made.

11.3 Suspension or termination by Court-Radar

Court-Radar may suspend or terminate your Player Account with reasonable notice, or with immediate effect in cases of suspected fraud, abuse, non-payment, or a serious breach of these Terms.

11.4 Effect of termination

Bookings made before termination remain valid unless cancelled or refunded under Section 6.
If your account is closed for reasons other than fraud or abuse, Court-Radar will use reasonable efforts to allow you to redeem, or will refund, any unused Voucher balance before closure.
If your account is suspended or terminated for fraud or abuse, any unused Voucher balance may be forfeited.

12. Liability

Court-Radar operates a booking and payment platform connecting Players and Clubs. Court-Radar is not responsible for the condition, safety, or operation of any Club's courts and facilities, or for the conduct of any Club, other players, or guests, which remain the responsibility of the relevant Club and individuals involved.

Except in cases of fraud, willful misconduct, or gross negligence, Court-Radar's total liability to you under these Terms in any twelve (12) month period will not exceed the total amount you paid to Court-Radar through the Platform in that same period. Court-Radar is not liable for indirect, consequential, or lost-profit or lost-enjoyment damages.

Court-Radar will use reasonable efforts to keep the Platform available but does not guarantee uninterrupted access, and is not liable for losses arising from temporary downtime, provided it acts to restore service within a reasonable time.

For Connected Bookings, Court-Radar's role is limited to submitting booking and cancellation instructions into the Club Booking System on your behalf. Court-Radar gives no warranty that a Connected Booking or its cancellation will be successfully processed, and is not liable for a failed, late, incorrectly processed, or unrecorded Connected Booking or cancellation, or for any resulting charge, fee, or penalty imposed by the Club. This paragraph does not limit Court-Radar's responsibilities for Court-Radar Bookings under the rest of this Section 12.

Nothing in these Terms limits any liability that cannot be limited under applicable law, including for death or personal injury caused by negligence, where applicable.

13. Data Protection

Court-Radar collects and processes Player data (such as name, contact details, payment details, and booking history) to operate the Platform, process payments, and provide support.
Court-Radar will use reasonable technical and organizational measures to protect Player data, will not sell player data to third parties, and will only share data with service providers (such as Payment Processors) and the relevant Club, as needed to operate the Platform and fulfil a Booking.
Where you provide Club Credentials to enable Connected Bookings, Court-Radar stores them in encrypted form and uses them solely to perform the booking and cancellation actions you initiate, as described in Section 4.4.
Where you are located in a jurisdiction with specific data protection law (for example, the GDPR for players in the EU/Netherlands), Court-Radar will process your personal data in accordance with the applicable requirements of that law.
Court-Radar may send you booking-related communications (such as confirmations, reminders, and policy changes) and, where you have opted in, marketing communications, which you may opt out of at any time.

14. Compliance with Local Law

Court-Radar may issue additional, country-specific supplementary terms where required by local law (for example, local consumer protection or payment services regulation). Where supplementary terms apply to your country, they will be made available on the Platform and will apply in addition to these Terms; in case of direct conflict on a matter the supplementary terms are designed to address, the supplementary terms will govern for that matter only.

15. General Provisions

15.1 Relationship

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Court-Radar or any Club.

15.2 Assignment

You may not assign these Terms. Court-Radar may assign these Terms to Liga Dutch Caribbean B.V. once its incorporation is complete, or to a successor entity in the event of a merger, reorganization, or sale of the business, without requiring your consent.

15.3 Notices

Notices under these Terms may be given in writing by email to your registered address, or via in-app notification for operational matters, and are deemed received on the next business day after sending.

15.4 Amendments

Court-Radar may update these Terms from time to time. We will give you at least thirty (30) days' notice of material changes, including any change to the cancellation and voucher policy in Section 6, via in-app or email notification. Continued use of the Platform after that date constitutes acceptance of the updated Terms; if you do not agree, you may close your account under Section 11 before the change takes effect.

15.5 Severability

If any provision of these Terms is found unenforceable in a particular jurisdiction, the remaining provisions continue in effect, and the unenforceable provision will be read to reflect the parties' original intent as closely as possible under local law.

15.6 Language

These Terms are prepared in English. Any translation provided for convenience in another language is not authoritative; the English version governs in case of any discrepancy.

15.7 Entire agreement

These Terms, together with any applicable supplementary terms (including for any Additional Feature under Section 7) and country-specific supplementary terms, constitute the entire agreement between you and Court-Radar regarding your use of the Platform.

15.8 Governing law and disputes

These Terms are governed by the laws of Curaçao, without regard to conflict-of-law principles, regardless of your country of residence. Any dispute arising from these Terms will first be discussed in good faith between you and Court-Radar before either party pursues formal proceedings, which will be brought before the competent court in Curaçao.

Contact

If you have questions about these Terms or wish to request account deletion, please reach out via the CourtRadar app or contact us at support@courtradar.app.

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